Returns and Refunds Policy

Thank you for shopping at outfitywear.com, operated by Dongguan Saiqun Electronic Technology Co., Ltd (东莞市赛群电子科技有限公司).
We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.

Order Cancellation

You have the right to cancel your order within 30 days of receiving it, without giving any reason.
To cancel your order, please contact us by email at qiushuiii888@gmail.com and include your order details.

Once we receive and inspect the returned goods, we will process your refund within 30 days using the same payment method you used for the purchase.
No additional fees will be charged for the reimbursement.

Return Conditions

To qualify for a return:

• The goods must have been purchased within the last 30 days.

• The goods must be unused and in their original packaging.

Non-returnable items include:

• Custom-made or personalized products.

• Perishable goods or items past expiry.

• Items unsealed after delivery for hygiene reasons.

• Items inseparably mixed with other goods after delivery.

We reserve the right to refuse returns that do not meet these conditions.

Returning Goods

Customers are responsible for the cost and risk of returning goods.
Please use a trackable and insured shipping method, as we cannot refund items lost or damaged during transit.
Refunds will only be issued once we receive the goods or valid proof of return delivery.

Contact Us

If you have any questions about this policy or need help with a return, please contact us at:
📧 qiushuiii888@gmail.com