Shipping Policy

Welcome to outfitywear.com, operated by Dongguan Saiqun Electronic Technology Co., Ltd (东莞市赛群电子科技有限公司).
We’re committed to delivering your order safely and efficiently, wherever you are.

1. Order Handling

• Orders are usually processed within 2–5 business days after payment confirmation.

• Processing times may vary during holidays, sales events, or unforeseen delays.

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

2. Delivery Time

Our standard shipping time depends on your destination:

• United States & Canada: 7–15 business days

• Europe: 7–18 business days

• Other regions: 10–20 business days

Please note: delivery times are estimates and may vary due to customs clearance or carrier delays.

3. Shipping Costs

• Shipping fees are calculated automatically at checkout based on destination and package weight.

• Any customs duties, import taxes, or handling fees charged by your local authorities are the responsibility of the customer.

4. Tracking Information

• Once your package is shipped, you’ll receive a tracking link via email.

• Please allow 1–3 business days for the tracking number to become active.

• If you do not receive tracking details within 5 days, please contact us.

5. Address Accuracy

Make sure your shipping address is correct and complete before submitting your order.
We are not responsible for packages lost or delayed due to incorrect or incomplete address information provided by the customer.

6. Delays & Lost Packages

While rare, delays can occur due to weather, customs, or courier issues.
If your package is delayed for more than 30 days, please contact us at qiushuiii888@gmail.com, and we’ll assist in tracking or resolving the issue.

7. Damaged or Missing Items

If you receive a damaged item, or if any products are missing, please email us within 7 days of delivery with photos of the package and items received.
We’ll investigate and work to resolve the issue quickly.

8. Contact Us

For any shipping-related questions, please reach out to our customer support team:
📧 qiushuiii888@gmail.com